Discount Tire - Plano, Texas

Asfar Rizvi

These guys are the best...I have bought 10+ set of wheels and tires on some performance and high end cars and they never disappoint.

Travis - The Asisstant Manager is the key reason I go the shop - suoer courteous, knowledgeable and respectful.
Keith on the bay side with his mobile tire installation van does wonders and the best tech to work on your loved ride.

Mary Freeman

I have been going here for years to get tires replaced or fixed- always been very happy . Why didn't anyone tell me I can just drive up and they will check my air pressure in my tires and get them all corrected . For FREE! Personally , I think you should tip the person who does it , but the service is free ! Great value add to keeping your tires in great shape !

Richard Pak

I went in to repair a nail stuck in the tire of my brand new Tesla (1 week old) with only 300 miles on it. After waiting for over 2 hours, the mechanic said my car was ready and told me that the cold weather caused my tire pressure to be low so they just put more air in it. When I asked if there were any problems plugging the nail hole, he was puzzled and told me that he didn’t see any nail in my tire, even though the guy in the front desk and I went out to my car and I showed him the nail. The mechanic apologized and said he it would only take him about 15 mins to plug the nail hole. He returned short time later and told me that the hole was too big to plug, and that I would need to buy a new tire. They didn’t have the exact tire, so he recommended I buy 2 tires that were very similar to the Tesla tires because it’s not good to have 2 different tires, or I could order the exact tire and come back to install it for $517. I told him to order the tire and they charged me $25 deposit to order it. I was quite surprised and disappointed that they couldn’t just plug it, so I decided to get a second opinion at a different tire store. To my surprise, they told me that it wouldn’t be any problem and plugged the nail hole for $23. When I asked if there were problems with the hole being too big to plug, and they said the screw was only about 4mm so wasn’t a problem at all. I was shocked and disappointed that Discount Tire tried to get me to spend $500 to replace a brand new tire instead of just plugging it! I went there because my brother-in-law highly recommended it for their friendly service (and he was right, everyone there was super nice and friendly), but to mislead me and tell me that the hole couldn’t be plugged and to try to get me to buy a new tire is extremely disappointing and shameful. If anyone else has a similar situation, I would strongly recommend getting a second opinion before trusting what the guys at Discount Tire tell you. Truly disappointing experience from a group of really friendly people working there.

Faz C

Wow, this location or maybe all of Discount Tire upper management need to rethink what they are training their staff with on focusing more on sales than making deals happen. I've been going to Discount Tire since 2001 and they were always honest and didn't upsale, but now since Covid, they always try to upsale you with the sentence "We have to do this or we cant work on your vehicle". I don't think this is smart for Discount Tire. They could have had a $400 sale but wanted to make $500 with the added stuff that I didn't want to do so they supposedly couldn't work on my car. Give me a break. The spare hasn't been used since 2008 and doubt it ever will, but they "must" include it.

Abdulhakkim Samad

I’ve been a regular customer here and auditaste the professional customer service and recommendations. Collin was able to give good advise on the tire for my Tesla.
Surprisingly the bathroom was not maintained at all!! No toilet paper no paper napkins on a Monday morning, water stain marks all over the napkin holder box. Even the water fountain had a lot of stain marks and looks gross!! Did not expect that here!!

Mawasaki

This is a great location to get your RV tires changed. It is right off highway 121 along the service road, so we were able to pull our 34 ft fifth wheel into the parking lot without any trouble. We called beforehand so they were aware. We brought our own tires and were $375 out the door for mounting & balancing all five. Waited about 2 hrs on a busy Saturday. Not bad at all!
We’d definitely come back here for our RV if we needed to. Thanks & God bless!

Jordan McDermott

Normally I’ve had good experiences at Discount tire, however, this last time I was there getting my tires rotated and they broke off a wheel stud. This led to a subpar experience. They sent me to brakes plus to get this fixed and told me to give them a form which would charge discount tire for the cost.

Went to brakes plus and to get this fixed it took 2 hrs when they weren’t even busy. They don’t carry the part so ordered it from a store down the road. The store delivers the wrong nut so ended up having to bring another back. What should have been a 30 min to 1 hr deal turned into a lot more. Pretty frustrating overall and makes me hesitant to bring it back there.

I spoke with multiple customers in the two hours that I was there that told me they had the same thing happen to them. The guys at discount tire need to slow down and be a bit more careful going forward if they want to keep business from going elsewhere. I’m missing valuable time with my kids and would like 2 hrs of my life back.

Jett Storm (Stormy Studios)

I recently visited Discount Tire in McKinney and had the pleasure of working with Eddie, Jacob, and Nicholas. They provided exceptional customer service, going above and beyond to make sure I was completely satisfied with my purchase. They were thoughtful and helpful in every way, even giving me boxes and upgrading my tires at an incredible price.

What impressed me the most was the vast selection of tires in stock and the attention to detail in their service. They kept my car after closing to ensure the job was done correctly and on time. Their commitment to excellence and customer satisfaction was evident throughout my entire experience.

The store was immaculate and had a great atmosphere. Eddie, Jacob, and Nicholas were incredibly kind and helpful, making me feel valued as a customer. I can confidently say that this is the best Discount Tire I have ever been to.

Overall, I highly recommend Discount Tire in McKinney, and especially commend Eddie, Jacob, and Nicholas for their exceptional service. Thank you for a wonderful experience