AT&T Store - Dallas, Texas

Matt West

I needed to jump on here and say that yesterday was my first time at this store and I will be returning! Ismaeli helped me and prioritized customer service to the next level. I was in a hurry and he maid it his priority to help me while still completing each step of the process correctly. Thank you so much for hiring people like Ismaeli to make the experience for your customers that much better!

Nado

We visited this place while walking around in AT and T discovery district. We just looked around, and the kids had great time discovering all those fun games and stations. The employees were very friendly and welcoming. Nice setup and decorations.

Jessica Folis

HORRIBLE. Total lack of cohesion amongst departments. All departments have varying information and lack competency. Such a highly frustrating and disorderly way of doing business for what should be a simple customer solution.

Ethan Cole

I walked in 45 minutes until closing and got a look like i just ruined their night with the deep breaths, rolling of the eyes, and 2 employees walk away to occupy themselves. I wanted to turn around and leave, but another store replaced my sim card that didn't respond to my phone. Although everything was working fine before this in regard to my service with ATT. I originally replaced the sim card because all of a sudden, after resetting my phone, I get a notification stating it's not readable. I went to the Akard location to let them know what happened, and they just said that "it sounds" like my network is locked with another provider. I guess he must've smelled another providers phone, and then it made a sound only he hears? He was too lazy to say, "Let me see what's going on" because that would mean they'd have to stop their over glorified high school football days, Uncle Rico 2024. Putting more effort in what could've or should've instead of what it really is. I pray it's not too late before you realize it because life moves fast, son. Although I've yet to mention to my neighbor who is an executive In the meantime, you can bet anything that I will never step foot in that store again because there clearly is no oversight from corporate or management.

VIKTOR

im so frustrated about the at&t.com chat support , i came with the simple question to ask about shifting delivery dates of the setup kit, but lost 50 minutes answering questions about my account number which i dont have yet since creating account is the next steps after placing the order.

Raha Rahm

I was in this location. He helped me. He did amazing job Adain He did amazingjab knowledgeable

Manikandan Ramakrishnan

hmm nice building and LED screens 👌 at evening lots of people sit / Wandering around there

நல்ல கட்டிடம் மற்றும் எல்இடி திரைகள் 👌

Cielo Automotriz y Quemacocos

Excelente atención de Luis, realmente tiene los valores de la empresa bien puestos, no tuve la oportunidad de ser atendido por sus compañeros pero se persive que todos tienen excelente atención, y gracias al compañero de Luis... lamentablemente no se su nombre, se tomó la molestia en conseguirme un cargador prestado en mi visita